MyWay+ implementation

Started by Barry Drive, April 27, 2024, 10:50:06 AM

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Barry Drive

Quote from: Sylvan Loves Buses on December 13, 2024, 12:21:36 AMInteresting to see that the taps are showing immediately, instead of showing up <24 hours later, that'll be handy down the track.
Interesting? No.

That's the whole point of the new system.

It also proves that the old MyWay system did not use 3G, despite what keeps being claimed.

Sylvan Loves Buses

Not for someone like you, of course not...

I'm starting to feel dreadful with how long this is taking for me to get a card. You guys might be getting abused by the public 40 times a month, but now I'm starting to get abused by prejudiced bus drivers who think because I'm one of the "bus nuts" I should have one by now (or a credit card, or a phone etc). Sorry, but my living situation and disabilities just make getting a card that much harder. The Hyperdome or whatever the fk they want to call themselves now (South.Point) don't have a single store that provides them, yet they're advertising it as if they did, talk about false advertising... I'm probably going to be riding buses no more than 3 more times this year, luckily one of those times is a drawing location at Holder Shops - which just so happens to have MyWayMinus card provider. Fingers crossed they have one when I get there or I'm gonna be stuffed and the rude drivers will just have to wait another month till I can try again.



Sylvan Loves Buses

Got my card finally, damn that took forever. Will probably only get one use out of this year haha.

The registration process was a lot easier than I was expecting. Apart from the 365 day cap on the concession applying tool, that was very easy - didn't even ask for concession card numbers. Due to this being no where near as privacy breaching as mum had been hearing about on TV, I did hers too. No more sharing cards ;D

triumph

Quote from: triumph on December 11, 2024, 05:52:58 PMNo. But I did order one through my account about 2 weeks ago. Later that transaction history had disappeared. Later still the transaction and travel histories had again disappeared. BUT a linked MyWay+ card has appeared in my account, and today it arrived in the post. So it was pre-linked prior to dispatch. Yet to try it out.

MyWay+ card works without issues.

There is a wrinkle to disappearing records in the account. Going to the account, it opens at the 'Home' page. This page shows, amongst other details, buttons for 'Travel History' and 'Transaction History' with adjustable 0 to 10 item list. The travel history is 'on' to start with. NO date range is shown or selectable.

It turns out that the 'Home' page only shows very recent history, despite the selectable item list quantity.
To get older history, I have learnt,  requires going to a 'Summary' and, if needed, selecting a date range. But where is it? There is no direct reference to a 'Summary' on the 'Home' page.

On the 'Home' page at left is a column of selectable topics. One is 'Account Details' which shows personal/identity content. The next item below is 'Account History'. logically, this would seem to be related to 'Account Details' changes. BUT this is where the 'Summary' containing the selectable date range is to be found. Aaaaargh.

Bus 400

Tried out a MyWay+ card & debit card yesterday. 
The ticketing system works how it should. Both cards charged the same fare. Except the last trip. Even though my partner & I tapped on at Tuggy Bus Station. Apparently I tapped on at Tuggy Bus Depot & haven't tapped off yet. Apparently making the value on my debit card -$1.21. 
I loved how a passenger claimed to have lost her bus pass. So the driver asked where her bankcard was. 

The app on the other hand. Useless besides pre planning a journey. Which Google Maps already does. It could atleast show you your transactions. 

Don't get me started on the 3 accounts linked to my email address. That i only can log in with 2.

Bidgee

I have a few old Myway cards that I found while going through boxes. Found that you cannot go over $60, or you hit the "Balance Transfer limit has been exceeded" once you do! Still have two cards that I have no idea how much is on them.

I did have one where someone claimed it!  >:(

Sylvan Loves Buses

That's odd, I had over $60 when I did mine.

triumph

Quote from: Bidgee on January 27, 2025, 02:00:45 PMI have a few old Myway cards that I found while going through boxes. Found that you cannot go over $60, or you hit the "Balance Transfer limit has been exceeded" once you do! Still have two cards that I have no idea how much is on them.

I did have one where someone claimed it!  >:(

Hope you have double checked that you are using the official site and not a scam....  If a refund has been directed elsewhere then this should be brought to the MyWay+ Team attention, to help avoid it happening to others.


Bidgee

Was done through the official site. Have the app, shows in the transaction history and the balance is over $60 (one card had over $30 still on it).

Unfortunately I cannot remember what card had the amount taken already but it did state just over $9.