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#81
Canberra Metro / Re: Five New Trams
Last post by triumph - November 28, 2024, 11:43:43 PMWell, waited around hopefully but no sign of 017 in the afternoon peak.
#82
General Discussion / Re: MyWay+ implementation
Last post by triumph - November 28, 2024, 11:42:23 PMThis afternoon travelled Gungahlin Place to Nullarbor Avenue and return.
Tried several validators at Gungahlin Place - No result with QR but registered credit card worked normally both tap on and tap off.
At Nullarbor Avenue some visitors in possession of newly acquired cards sought advice on how to use. The cards produced no responce from validator. And ticket machine was still placarded over screen. LRV arrived and I told them just to get on and if queried, express confusion.
Later, I investigated my MyWay+ Account. Fare transactions including concession all in order. Also listed was:
Journey ID, Media Type (CC for credit card), Date, Travel Route (blank), Entry (tap on time), Exit ( Invalid Stop IDbut should be tap off time), Deducted Fare (correct), Balance (blank = correct) and Action (an icon).
Clicking the icon produced a page with Journey, Fare, and Discount details. Not all of which were provided.
In summary, QR didn't work, credit card (registered) tap ons and offs were acknowledged in some way, identity of tap on and tap off stations not shown, fares were correct, and tap off at both Nullarbor Avenue and Gungahlin Place produced the Invalid Stop ID record.
This Invalid Stop ID is peculiar, the valiidators on the Light Rail system are at fixed positions at each station.
Tried several validators at Gungahlin Place - No result with QR but registered credit card worked normally both tap on and tap off.
At Nullarbor Avenue some visitors in possession of newly acquired cards sought advice on how to use. The cards produced no responce from validator. And ticket machine was still placarded over screen. LRV arrived and I told them just to get on and if queried, express confusion.
Later, I investigated my MyWay+ Account. Fare transactions including concession all in order. Also listed was:
Journey ID, Media Type (CC for credit card), Date, Travel Route (blank), Entry (tap on time), Exit ( Invalid Stop IDbut should be tap off time), Deducted Fare (correct), Balance (blank = correct) and Action (an icon).
Clicking the icon produced a page with Journey, Fare, and Discount details. Not all of which were provided.
In summary, QR didn't work, credit card (registered) tap ons and offs were acknowledged in some way, identity of tap on and tap off stations not shown, fares were correct, and tap off at both Nullarbor Avenue and Gungahlin Place produced the Invalid Stop ID record.
This Invalid Stop ID is peculiar, the valiidators on the Light Rail system are at fixed positions at each station.
#83
Canberra Metro / Re: Five New Trams
Last post by Buzz Killington - November 28, 2024, 04:47:45 PM017 entered service this morning.
#84
General Discussion / Re: MyWay+ implementation
Last post by Barry Drive - November 28, 2024, 08:11:06 AMQuote from: triumph on November 27, 2024, 09:59:06 PMWent to try physical credit card, which is registered in my account, but prevented by driver trying to protect me from charge as I am an over 70s senior. (If a physical registered credit card is used, the information implies that the relevant registered concession is still applied - have I got that right?)Yes. Provided credit card is linked to MyWay+ account, and account is set up as Seniors 70+. But I'd make sure you always tap off.
QuoteDriver said they had absolutely no access to enable the reader.This, on the other hand, is entirely incorrect.
While there are issues with the bus stop footprints (and to a lesser extent MyWay had similar problems - looking at you Gungahlin Place), drivers do have the ability to activate the validators.
#85
General Discussion / Re: MyWay+ implementation
Last post by triumph - November 28, 2024, 07:57:07 AMQuote from: triumph on November 27, 2024, 09:59:06 PMExperience.
.....
In the case of my wife, after my experience gained, it should have been straightforward, but no. On reaching the MyWay App process, the system refused to accept her ACT Digital Account log in credentials. The phone (same make but different model to mine) was rebooted, all the relevant settings were double checked, even adding .au to gmail user credential was tried, and log in attempts and checks were repeated multiple times with great care. All to no avail. She could access her ACT Digital Account using precisely the same credentials on another device with no hiccups. Aaaaargh
-------
This morning tried again and lo and behold the credentials were accepted. No idea why the hiatus.
#86
The Playground / Re: What PT did you get today?...
Last post by Sylvan Loves Buses - November 28, 2024, 12:06:39 AM554 (71N) MyWayMinus - not gonna get this bus ever again until I can see if it'll be an irisbus. Damn my mornings have become so bleak since the Renault's got removed from service.
669 (R4S) old MyWay
805 (71N) old MyWay
669 (R4S) old MyWay
805 (71N) old MyWay
#87
General Discussion / Re: MyWay+ implementation
Last post by Sylvan Loves Buses - November 28, 2024, 12:03:41 AMLol, what's the damned point of beta testers if you can't tell them what's going on. This is so typical of TC now days (and many game developers I know of 
). I didn't call ACTION to report that thing, because like every other report I've ever reported (that was not to report a driver), it's thrown in the trash and not cared about. If the smooth-brains at TC can't see how garbage their own system is during a pitifully short beta testing period, why should I bother to help them - I'm just one of the many voices they don't want to hear.
The old MyWay card does not work btw, the reader does not recognise the chip. Some idiot who didn't realise they were holding their old one this morning tried it too. Like why do you still have the old one anyway? Oh yeah, because... EVERY NEWSAGENT IN CANBERRA RAN OUT CUZ THEY DIDN'T USE THIER TINY BRAINS TO REALISE THAT SO MANY PEOPLE WOULD GO OUT AND BUY THEM.
). I didn't call ACTION to report that thing, because like every other report I've ever reported (that was not to report a driver), it's thrown in the trash and not cared about. If the smooth-brains at TC can't see how garbage their own system is during a pitifully short beta testing period, why should I bother to help them - I'm just one of the many voices they don't want to hear. The old MyWay card does not work btw, the reader does not recognise the chip. Some idiot who didn't realise they were holding their old one this morning tried it too. Like why do you still have the old one anyway? Oh yeah, because... EVERY NEWSAGENT IN CANBERRA RAN OUT CUZ THEY DIDN'T USE THIER TINY BRAINS TO REALISE THAT SO MANY PEOPLE WOULD GO OUT AND BUY THEM.
#88
General Discussion / Re: MyWay+ implementation
Last post by Bus967 - November 27, 2024, 11:44:57 PMQuote from: triumph on November 27, 2024, 10:25:45 PMI think I misunderstood. Apologies. As MyWay+ hadn't started I thought you meant generally.
Today I observed the problem at Rimmer St. How did that get past the specifiers, supervisors, suppliers/contractors, and beta testing - quite a fundamental fail.
I'm actually one of the beta testers, but considering how it slipped all of that, I genuinely don't understand where things went wrong so badly plus they didn't give us any sort of feedback form or a place to put the feedback, and in my opinion I think they should make the entire bus station from platform one to platform eight, an entire zone that way customers can tag on or off where and as needed with a one minute timeout on the same bus
#89
General Discussion / Re: MyWay+ implementation
Last post by triumph - November 27, 2024, 10:25:45 PMQuote from: Bus967 on November 26, 2024, 11:02:36 PMSpeaking of lack of knowledge, one thing that I seem to find out that a lot of drivers don't know how to do a override like safe for example the bus pulls up to The physical stop, but the stop on the system is for example 20 m away, the driver would have to drive that 20 m down to the stop for people to get on and off
Quote from: triumph on November 27, 2024, 12:06:51 AMYou seem to be unlucky - I can't recall experiencing that.I think I misunderstood. Apologies. As MyWay+ hadn't started I thought you meant generally.
Today I observed the problem at Rimmer St. How did that get past the specifiers, supervisors, suppliers/contractors, and beta testing - quite a fundamental fail.
#90
The Playground / Re: What PT did you get today?...
Last post by triumph - November 27, 2024, 10:01:50 PM008 (R1)
670 (R8)
508 (R4)
670 (R8)
508 (R4)