Cause the 12 it's busy always and get rid of 316 cause it's a waste of buses
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But how many people transfer from the 12 to a Blue Rapid? If the 12 is near capacity, services can be increased without becoming a 312. While passenger numbers will show how many continue from the 316.
In my mind there are other routes that could be cut ahead of the 316, but I don't have access to passenger data that justifys keeping a service or not.
But do feel free to submit your request to Transport Canberra https://www.transport.act.gov.au/about/contact-us
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Lots of people are on the 12 and end up waiting at belco while the 316 is empty after community
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