MyWay: ACTION's New Ticketing System

Started by Barry Drive, April 28, 2010, 01:48:04 PM

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Barry Drive

Quote from: Buzz Killington on April 23, 2010, 09:49:36 PM
Admittedly I only had a very quick look, but I couldn't find any info on MyWay on the ACTION site.
The info has now been added. http://www.action.act.gov.au/myway.html

Maxious

Quote from: Martin on April 28, 2010, 01:48:04 PM
The info has now been added. http://www.action.act.gov.au/myway.html

Quote
You will save on bus fares. The MyWay card ensures you pay the cheapest available fare every time. As a bonus, you receive a further discount when you use the Autoload and B-pay options. Regular users can get free travel when they reach a monthly limit.

I am intrigued! How will it be cheapest compared to monthly tickets? And if you're using a monthly ticket above and beyond (6 days of 2 daily trips), will that be enough for the monthly limit? Or is it based on the amount you recharge per month ($40/$80 a month enough?) And how will they get people to tag off if it's equivalent to the current system?</speculation>


The Love Guru

Possibly you'll be charged $3.80 for an adult if you fail to tag off, if you do tag off you'll pay the faresaver 10 price for 1 ride. Only a guess but it seems the logical option.

Barry Drive

Quote from: Maxious on April 28, 2010, 02:32:52 PM
I am intrigued! How will it be cheapest compared to monthly tickets? And if you're using a monthly ticket above and beyond (6 days of 2 daily trips), will that be enough for the monthly limit? Or is it based on the amount you recharge per month ($40/$80 a month enough?)
It will use the 'best available fare' method. Essentially you will pay for your monthly tickets in instalments: First you will be charged a single fare ($3.80/$2.45 or whatever it will be when the new system comes in); then when you use it again the same day, you might be charged off-peak fare (+ 0.70 or 2.05) or another fare-saver ($2.45). At some stage you might then advance to a weekly ticket and by week 4 you will be charged the equivalent of the monthly ticket at which point you won't be charged any more until one month after your first journey, then it starts again.

Not sure how it will handle the School Term ticket if the student uses the card on weekends or school holidays.

Buzz Killington

#4

smitho

Quote from: Chris_Guru on April 28, 2010, 02:40:15 PM
Possibly you'll be charged $3.80 for an adult if you fail to tag off, if you do tag off you'll pay the faresaver 10 price for 1 ride. Only a guess but it seems the logical option.
That's how the Oyster Card works in London - you get charged heaps more if you don't tag off.

Barry Drive

#6
According to Wikipedia:

QuoteUsers must touch the Oyster card only once at the point of boarding. Because London buses have a single flat fare, there is no need to calculate an end point of the journey.
But there is a maximum (default) fare for rail journeys of £6 during peak and £4.30 at other times plus there is a penalty fare of £50 which can be imposed for failing to touch out.

smitho

Quote from: Martin on April 29, 2010, 09:55:40 AM
According to Wikipedia:
But there is a maximum (default) fare for rail journeys of £6 during peak and £4.30 at other times plus there is a penalty fare of £50 which can be imposed for failing to touch out.
That's right you only tag on with Transport For London (TFL) buses. But when using the Tube, you tag on and off as you go through the barriers at each station.

Where I had problems was interchanging between the Tube and Network Rail services. The Oyster card only got extended to London region Network Rail (what used to be called Network South-East) just before I was there.  The little tag off readers were difficult to find at some Network Rail stations ....no signs, so I overlooked them a few times and got stung with the default fare, which could be over 3 times the short, single trip Oyster fare. 

Buzz Killington

The introduction of MyWay has the potential to attract new patronage - I think ACTION should be getting on the front foot here (ha!) by sending out a card to every home in Canberra, pre-loaded with say, $10.00 credit.

Before anyone mentions cost, think about how many Wayfarers are busted each day, meaning busloads of passengers getting free travel.

Sir Pompously

Well, Myki offered free cards to people and sent them out, even with your name printed on it. That offer is now over, but will be back soon. I think something like that could work. It does not come with money, but it is easy to load on your own. Atleast you are then not paying $10 for a card.

Buzz Killington

Good point. Send out a blank card and offer a $10 credit for those who register it online. Makes it easier to monitor the uptake.

Barry Drive

Qld gov is doing just that - issuing Go cards with $10 credit through the Courier Mail.
It might depend on whether ACTION has opted for the personalised card, a la Myki, or not.

Barry Drive

An informed source reports the new system will only sell single-trip & daily tickets on bus (and these will be paper tickets). All others, including off-peak are only available through the MyWay smartcard.

Bus 400

That is the same as Transperth, hopefully the paper tickets are larger like in Perth.


Sent from my iPhone using Tapatalk

smitho

Letter in today's Canberra Times is critical of ACT Government's apparent intention to have just 10 ticketing outlets for MyWay. Writer notes that notes that not everyone has the internet and a credit card.




Barry Drive

Hadn't heard about 10 outlets - sounds like plenty to me, especially if they are located at Interchanges and major shopping centres. Anyway, with the Autoload option all you need to do is nominate a bank account for direct debits.
But it would be better if small top-ups (maybe $10 max) were allowed on the bus.
Hopefully these sort of things will be worked out during the trial period.

Bus 400

And with Transperth they give you a form to fill in & send it off, so no need for a computer or credit card.

Barry Drive

Another source tells me that the tag-off enforcement will be linked to the transfer system. In other words, you must tag-off if you intend to transfer otherwise you will be charged for a new journey.
Which, of course, is exactly the wrong way to encourage tagging-off.

p_stampy

I was thinking about this last night... why doesn't it just work the same way as it does now (one swipe lasts 90 minutes). The tagging off seems like a pain in the arse. I say that meaning mostly at interchanges where everyone is rushing around, not in the suburbs when you're the 3rd last person to hop off...

In saying that, the swipey card sounds like a great idea. I didn't even know such thing existed for busses until October last year when we went to Brisbane :)

Barry Drive

#19
Quote from: p_stampy on May 11, 2010, 06:29:49 AM
I was thinking about this last night... why doesn't it just work the same way as it does now (one swipe lasts 90 minutes). The tagging off seems like a pain in the arse. I say that meaning mostly at interchanges where everyone is rushing around, not in the suburbs when you're the 3rd last person to hop off...

A very good question. They could, if they wanted to.

Tag-on / tag-off systems are best suited for zone/sectional structures, because the correct fare is determined at the end of the journey. A flat fare structure does not require tagging-off. (As already mentioned, London does not tag-off on buses.)

ACTION are only implementing tag-off to collect passenger journey data; but, if what I have reported is true, they may not get useful data because they are not providing enough incentive to tag-off at the end of the journey - just the middle.

Perhaps they will bring back a sectional structure after the system is bedded in.

Sir Pompously

On 104.7 News, they had Jon Boy talking about MyWay, stating that they could be using it for Pay Parking aswell. He is right that the card has multiple uses, in Japan they use their smart cards not only on transport, but in shops and vending machines aswell. My personal view is that it may also have a use in School Canteens, as the smartcard can be set up to add money in types (Like Travel, and Canteen) etc. But that is if they write the software to allow it.

Bus 400

Could Deanes & ACTION's smart card ticket systems be integrated so that the public only need the one card? Of course the same fare structure would be used for each company.

If some maybe the same card could be used around Australia & one day all you need to do is tag on a QANTAS plane in Canberra (instead of checking in), get off in Sydney & then head to Central & tag on the Indian Pacific (instead of check in again).  Or is that just a dream.....

Sir Pompously

#22
That is possible but the same fare structure is difficult. NSW is done on section based fares, unlike the ACT. Section fares go back to Tramway days, no need to introduce them here (Or re-introduce shall I say). The minimal fare is set by the NSW Government.

And a Big dream to involve private airlines and trains into a smartcard system. Government or subsidised services I could understand, but premium services such as Airlines or the Indian PAcific would be a no.

Buzz Killington

Quote from: Sir Pompously on June 10, 2010, 06:32:13 PM
That is possible but the same fare structure is difficult.

I have a feeling that he means that ACTION and Deanes retain the same (current) fare structure, as opposed to them having the same (identical) fare structure. But if I'm correct, it wasn't the best wording.

Sir Pompously

I think you may be correct Buzz. Aslong as the current fare structure is kept seperate for each company, it is possible to intergrate. It is not like TCard where they tried hundreds of types crammed into the one system, ACTION and Deanes would be easier to intergrate.

Bus 400

Quote from: Buzz Killington on June 10, 2010, 06:42:24 PM
I have a feeling that he means that ACTION and Deanes retain the same (current) fare structure, as opposed to them having the same (identical) fare structure. But if I'm correct, it wasn't the best wording.


That was it, I knew what I was thinking but the fingers didn't react to what I was thinking.

Buzz Killington

Quote from: Bus 400 on June 10, 2010, 07:12:14 PM
That was it, I knew what I was thinking but the fingers didn't react to what I was thinking.

Have you ever considered a career in politics?

Bus 400

I can recall a time when that has been considered. But to protect my image I decided not to go on that path.


CanberraTransport

A first look at the new ticket...

Note: Attachment has expired.

p_stampy

that is one hawt looking card.

I can't wait for it :)

smitho

Article in today's Canberra Times (page 3 from memory) has more.

Note that the card appears to be de-ACTIONed.....

(1) blue and yellow colour scheme rather than the ACTION corporate green and gold ....blue and yellow are the ACT "national" colours and are widely used on generic ACT Government items
(2) no reference to ACTION or the ACTION logo on the front of the card....
(3) instead we have this new (unannounced) creature called "Transport for Canberra" (*perhaps borrowing from the Transport for London outfit, the umbrella organisation of the London City administration which coordinates public transport in that city ie the bus operators, mainline rail, Tube and light rail).

This would leave open the option of other bus operators in the ACT such as Deanes and Serco using the card and / or the card being used to pay for other ACT government services such as car registration, rates etc.


Buzz Killington

The card looks quite nice. Thanks for the cap CT.

Irisbus Rider

Yeah, nice 'scoop' CT (he he).

The card does look nice, and I like the idea of a multi-use card, particularly if it involves intergration on a level beyond public transport. Would this be a first for Australia?

Barry Drive

No. I think Bus400 can confirm this, but the Perth SmartRider can be used for parking. Which makes sense since Parkeon also makes parking ticketing equipment.

Bus 400

Correct, at TransPerth stations only (from memory), passengers can tag on at the machines & the $2 parking fee is deducted & ticket printed, more information can be found here.

On my trip over there in July, I'll try & photograph what the machines look like.

particleman


Sir Pompously

Well, Serco Sodexho operate a Defence Shuttle service, but that is about it.

smitho

Quote from: Sir Pompously on June 14, 2010, 08:52:16 PM
Well, Serco Sodexho operate a Defence Shuttle service, but that is about it.

Yeah, I don't know of any other Serco operation in the ACT - noticed one of their shuttle buses in a new livery today, with a far more prominent display of 'Serco Sodexho'...still boring white and black colour scheme though.

It'd be interesting to know how many buses and drivers they have as the service is very intensive. It must be costing Defence quite a bit to run.

Bus 400

Below is a photo of a TransPerth parking machine thingy:



I'll post the parking ticket when I get back.

Barry Drive

The MyWay ticketing trial is set to commence on 30 August and will run for 3 weeks.

Bus 400

With the actual trial, do we know what groups of people are participating in the trial?

Barry Drive

It will be ACTION employees (whatever that means) who will be trialling the MyWay cards. I still don't know what the goals of this first trial are.

The trial is supposed to start tomorrow (25 August).

Barry Drive

The MyWay page on ACTION's website has been updated, including the following information:

Quote

  • Pilot Test – During August and September ten ACTION buses will be fitted with MyWay equipment for a small scale test to be conducted by ACTION staff and contractors.
  • Trial Period – During September–November 2010 a larger scale test of onboard equipment and the MyWay processing system will be conducted.


Bus 400

#43
You missed the big one:

Quote
New paper tickets for cash fares

ACTION is fitting new equipment to buses in preparation for the MyWay smartcard system later in the year.

Some buses now have a new bus driver console and smartcard reader fitted.
New driver console - If you pay by cash when boarding an ACTION bus you may now be issued with a new cash fare ticket. The paper ticket is time stamped and allows you to catch other buses for free within the 90 minute transfer time.

When issued with one of the new paper tickets, remember to keep the ticket to show the driver of the next bus you are catching.


Does this mean we can't validate the cards or purchase daily tickets on these buses anymore?

The Love Guru

There will be a reduction in the on-board tickets available. Will provide more details when they are publicly released.

Barry Drive

Quote from: Bus 400 on August 24, 2010, 07:33:44 PM
Does this mean we can't validate the cards [or] purchase daily tickets on these buses anymore?
No, it doesn't.

QuotePassengers will still be able to use their pre-paid magnetic stripe tickets on all ACTION buses until the introduction of the MyWay system.

In other words, until the system is fully rolled-out existing magnetic tickets can still be validated.

As Chris_Guru said, there will be a change in what will be sold by the driver (for example, transfer tickets will be paper tickets). But you will find out all of this soon enough. As I said - the "pilot test" starts tomorrow.

Bus 400

Phew, my last purchase of a Faresaver 10 was not in vain (my last one lasted from February (2010) to today).

smitho

I still have a partially used pack of the old tear-off style 'Fare Go' tickets (equivalent to Faresaver 10) somewhere!

Perhaps it's time I asked for a refund....

Barry Drive

Quote from: smitho on August 24, 2010, 09:27:49 PM
I still have a partially used pack of the old tear-off style 'Fare Go' tickets (equivalent to Faresaver 10) somewhere!

Perhaps it's time I asked for a refund....

Put them up for sale on ebay - you might get a better price.

Barry Drive

Canberra blogger D.C.Haas has posted a blog about the MyWay system. You can read it here.

smitho

Passengers needing to top-up on line might go to a Transport for Canberra site, rather than ACTION.

Makes sense, especially if MyWay is extended to non-ACTION public transport operators in the Canberra Region in the same way as MyKi covers both government and non-government transport operators in Victoria.

Snorzac


Barry Drive

Had a read of the Drivers' Manual for the new system. Here are some things not mentioned before:


  • Initially standard (Adult fare) MyWay cards will be available for free, but a minimum $10 top-up will be required.
  • Pre-loaded cards will be available for 12 months from "ticket agents" (presumably standard fare only).
  • Fare cap will apply against daily and monthly usage (and presumably off-peak daily) - no mention of weekly or school term cap.

Still no mention of how park and ride permits will work with the new system.

Bus 400

#53
Today spotted a brochure in Bus 852 (MyWay equipped) with a brochure relating to the new paper tickets that the MyWay equipped buses have. The information isn't much different to what is on the website, cool thing is the website at the bottom of the brochure is www.transport.act.gov.au this takes you directly to the MyWay page on the ACTION website.


The MyWay page has been updated to include when the MyWay cards will be available (Mid January 2011) & when the magnetic cards will no longer be able to be used (April 2011). Then after 2011, the left over value from old magnetic cards can't be transferred.

Barry Drive

Quote from: Bus 400 on October 21, 2010, 10:08:06 PM
cool thing is the website at the bottom of the brochure is http://www.transport.act.gov.au this takes you directly to the MyWay page on the ACTION website.
That's a temporary re-direct until the full website is ready.

Quote
The MyWay page has been updated to include when the MyWay cards will be available (Mid January 2011) & when the magnetic cards will no longer be able to be used (April 2011). Then after 2011, the left over value from old magnetic cards can't be transferred.
After June 2011, the unused value on pre-paid tickets cannot be transferred or refunded.

Snorzac

The driver of my 313 was today handing out info on how to apply to be on the 500 strong trial

Busnerd

I assume you got the info and will be passing it on to everyone?

Snorzac

They want eois by close of buiness today. If i have time between school and work i will post it

The Love Guru

They were only handing out the paperwork for the trial this morning, great to see that forward planning at work again.

Snorzac

That's what I thought when I looked at it.....

Bus 400

I overheard one of the TAMS guys today saying that the trial is pretty close to starting & things seem to be going pretty well so far. The only issue has been a red light coming up on the drivers units which has to do with the GPS identifying each bus stop.

Apparently TAMS workers are checking each card to make sure none are duds before the trial begins.

Barry Drive

Quote from: smitho on November 22, 2010, 09:30:03 PM
New MyWay software was being trialled by several Tuggy drivers yesterday; if it works, it will avoid the need for drivers to 'select trip' at both the depot and again at the interchange when starting out.

Also featured the enlarged and simplified digital clock - big improvement.
Note: discussion of operational aspects of the MyWay system (such as how the ticket machines work) has moved to the General Discussion board. http://actbus.net/forum/index.php?topic=2795.0

Bus 400

As well at the new MyWay Centres, Canberra Connect shopfronts will also provide MyWay transport services (that is how it is listed on the shopfront directory). Well Tuggeranong at least as it now has a MyWay module & at the other end of the shopfront is the pockets for all the timetables.

Bus 400

Quote
ACTION trials electronic ticketing

About 350 Canberra commuters are taking part in a trial of ACTION's new electronic bus ticketing system.

The MyWay smart card is being trialed throughout December by a mix of students, adults and pensioners.

Tom Elliott from the Department of Territory and Municipal Services says the trial will help to identify any problems before the $8 million system is rolled out to all bus users.

"It's a very important step for us to make sure all the work we've been doing on ensuring the processes of recording patronage data and revenue in fact works and also to get some feedback from passengers," he said.

"We're really testing it to see if it's actually going to function well for us or not and refine it before we do a 'go live' to the general public."

Mr Elliott says the trial could be extended if needed.

"If all goes well and the customer feedback is good, our trial users give us a bit of a tick and say 'yeah that worked well for me', or if they give us good feedback that's nice and easy for us to practically adapt and implement then we would be hoping to release this to the general public sometime in January," he said.

http://www.abc.net.au/news/stories/2010/12/06/3085866.htm


Barry Drive

The Road Transport (Public Passenger Services) Regular Route Services Maximum Fares Determination 2010 (No 1) (the legislative instrument which controls ACTION's fares) has not been updated to take MyWay into account. Given that MyWay cards are being accepted as payment of bus fares, I wonder what the legal implications are.

Bus 400

#65
Transport For Canberra now has a page dedicated to MyWay, it can be found at http://transport.act.gov.au/myway/index.html

Sir Pompously

#66
Quotewhy is the card reader set at a relatively low height?

This has been done to conform to mobility access requirements.
Yeah, Those low floor Renault's and such........ The readers on the Scania, Irisbus and MAN vehicles are fine. It is only the High Floors which have a low height reader, so stating Mobility Access is BS.

Quote
Do I have to remove the MyWay card from my wallet or purse to tag on and tag off?

The card reader should be able to read your card while it is inside your wallet or purse, but it is recommended it is kept away from other similar cards that may cause communication errors.  Remember to check the display on the card reader and listen for the tone to ensure your card has been read correctly each time you tag on and tag off.
Glad to see they have addressed this.... with an FAQ :P Just a tip, do not have a Myki card anywhere near a MyWay reader!

Snorzac

http://transport.act.gov.au/myway/howdoesitwork.html
In the video featured I recognize every person there as an ACTION employee.

Looks like they are about to go 'live', pamphlets were available on 966 today, still no date, but can't be far off.

Sir Pompously

I am sure they used fake beeping in that promo video, as my card has never tagged on or off that quickly.

CNG

I think I have that driver quite often on the 6

Bus 400

The footage of the bus at the end of that video is the exact same footage found in this video TravelSmart

Snorzac

That was three minutes and forty nine seconds I will never get back....

Barry Drive

Latest news: Seniors Card holders are being converted over to MyWay cards in February, and general public MyWay cards should be available from early March. Pre-loaded $20 cards will be sold at existing ticket agencies.

No news yet about the change-over timeframe (how long will be magnetic tickets continue to be accepted, when will off-peak tickets cease to be sold on bus).

The Love Guru

#73
http://www.transport.act.gov.au/myway/fares.html

This is has all the fare structre information for the new MyWay ticketing system. It contains info on the new off-peak single trip for both adult and concession fares, and also confirms the ceasing of availablility for off-peak day tickets to purchased on-board the bus.

Barry Drive

Quote from: MyWay on December 08, 2010, 02:05:26 PM
The Road Transport (Public Passenger Services) Regular Route Services Maximum Fares Determination 2010 (No 1) (the legislative instrument which controls ACTION's fares) has not been updated to take MyWay into account. Given that MyWay cards are being accepted as payment of bus fares, I wonder what the legal implications are.
The new Road Transport (Public Passenger Services) Regular Route Services Transitional Maximum Fares Determination 2011 (No 1) took effect on 14 February 2011.

Technically, off-peak daily tickets are now only available as "Magnetic Ticket" fares - they are not listed as Cash Fares.

But they've also modified / stuffed up the definitions for the Magnetic Ticket concession fares. Again, technically, the Pensioner off-peak ticket does not apply to "Students"; and "Tertiary Students" are not entitled to any concessions with Magnetic Tickets since they have been excluded from the definitions.

Way to write a Determination, ACT Parliamentary Counsel!

Bus 400

Quote from: MyWay on February 11, 2011, 01:52:58 PM
Latest news: Seniors Card holders are being converted over to MyWay cards in February, and general public MyWay cards should be available from early March. Pre-loaded $20 cards will be sold at existing ticket agencies.

Does anyone know if Gold Card holders (Over 75's) will be issued with a new Gold MyWay card or just show their current card?

Snorzac

Their seniors card will stop charging them once they turn 75 (ie. the MyWay/Seniors card will double as a Gold Card)

Buzz Killington

#77
ACT Bus Presents: Sentences that have never been written... until now!

Quote from: MyWay on February 16, 2011, 12:56:46 PM
Way to write a Determination, ACT Parliamentary Counsel!

CNG

did anyone get the win news article on it, that aired last night.

Barry Drive

Quote from: Buzz Killington on February 16, 2011, 09:45:32 PM
ACT Bus Presents: Sentences that have never been written... until now!
So I had another look at the Determination (because I wanted to modify some information I'd put onto Wikipedia and actbus), and noticed some more errors/omissions. For instance, Shoppers off-peak daily and Concession off-peak daily are defined but there is no definition for Week day off-peak single trip or for Non school day (that's what it says - even though it should say Non school day single trip). How can you charge a fare at certain times without defining the times when the fare will or won't apply?

There is insufficient information about how the default fare (failure to tag off) will work - especially when you consider that the Concession default fare is more than the weekend daily cap. (Daily cap is defined as "the maximum amount charged for MyWay smart card fares on a daily basis." Since the default fare is included in the MyWay fare schedule, then how can the default fare exceed the daily cap?) Similar question for the Monthly Trip Cap and the School Term ticket.

I also wonder whether the Weekday off-peak single trip fare will start to be used in the same way as Adelaide's inter-peak fare. To explain - Adelaide has a cheaper fare (available both as cash and pre-purchased) which applies between 9.01am and 3pm but includes a 2 hour transfer. So what some/many Adelaide commuters do is get on a bus/tram at just before 3pm to validate/purchase their ticket; if they then catch their bus/train/tram home before 5pm they will have only paid for an off-peak ticket.

Barry Drive


Barry Drive

Breaking News: the School Term ticket has been withdrawn. All reference to School Term tickets have been removed from the MyWay website and the monthly trip cap for School Students (but not Tertiary Students) has been reduced to 26.

Which answers my question as to how the School Term ticket will work: it won't.

A new version of the MyWay Fares brochure has been loaded on the internet, but the printed versions I collected today are still the old ones. The new brochure is still silent about the times when off-peak fares apply.

Buzz Killington

#82
MyWay cards can now be ordered online

Normal tickets
Students

You can also register your card if you purchased in store

Register here

Bus 400

#83
For those who don't have ACT Seniors in their family, below is what is sent for them to register for an Oldies MyWay:
(Name and address removed for privacy reasons)









Barry Drive

Quote from: MyWay on March 05, 2011, 12:10:07 AM
The new brochure is still silent about the times when off-peak fares apply.
Off peak details have now been included on the MyWay fares page. ACT Bus articles (FAQ and fares) have been updated to include this information.

Bus 400

For those that aren't aware, ACTION have issued special single ride tickets for those on certain Centrelink benefits. These cards aren't made of plastic (unsure of the material) & have the same design as the MyWay cards, only difference is the ACTION colours on the blue, white & yellow. These are in effect until permanent cards are sourced, I suspect these permanent cards will be special MyWay cards that are valid for 24 hours from first tag on. This is the same system in Perth & are issued to job seekers who catch the bus for a job interview & if the job seeker tags on at 09:00 Monday, said job seeker can tag on & off any bus until 09:00 Tuesday.

Barry Drive

#86
The MyWay website has been updated in an attempt to clarify the School Student fare. The $1.70 daily cap applies to weekends and public holidays only (rather than non-school days as previously stated), but the $0.95 fare should only apply on school days. Unfortunately, the website is not showing this correctly, but the PDF fare brochure is.

Barry Drive

In news which probably comes as no surprise to anyone, Transport for Canberra has extended the MyWay "transition period" (during which the failure to tag off penalty will not apply) to 31 December 2011.

Bus 400


route56

I saw an ad for MyWay on Channel Ten this morning during The Circle.

I almost dropped my crumpet.

While I admire the fact that there is an actual ad for public transport (instead of the 10,000 ads a day for cars with people driving alone through the mountains as opposed to the reality of sitting in the Barton Highway morning traffic jam) i question the time it was played.

Surely it would be better to play an ad for PT at say 6.30 PM at night.  :pop:


Buzz Killington

It was played during Ten News last night also.

Quote from: route56 on July 26, 2011, 12:44:30 PM
I almost dropped my crumpet.

She wouldn't have appreciated that..

Barry Drive

Quote from: ACTbusspotter on February 17, 2011, 02:41:10 PM
There is insufficient information about how the default fare (failure to tag off) will work - especially when you consider that the Concession default fare is more than the weekend daily cap. (Daily cap is defined as "the maximum amount charged for MyWay smart card fares on a daily basis." Since the default fare is included in the MyWay fare schedule, then how can the default fare exceed the daily cap?) Similar question for the Monthly Trip Cap and the School Term ticket.
The new Fare Determination has come into effect (from 7 October 2011). There have been some adjustments to concession fare eligibility (including making Health Care Card holders eligible for concession fares and extending the definition of student fares to all Australian students).

But they've also modified how Default Fares will work. There are two defined Default Fares (although both apply the same fare): Default Fare and Default after cap Fare. Definition of Default Fare has also been extended to apply to failure to correctly Tag On or Off. Default Fares are $1.48 (Full Fare) and $0.74 for Concessions/Students.

In the case of the Default Fare (where no travel cap has been applied), you would be charged the default fare on top of whatever initial fare is applied. So the maximum fare would be $4/$2 but will be less when off-peak fares apply ($3.48/$1.29).

Where the travel cap (daily or monthly) exists, then you would be charged JUST the default fare if you fail to correctly tag off (as far as I can work out).

I guess we can find out in two months time exactly how this works.