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Network 2019 map. Click here to view larger version.

Media Release: Meegan Fitzharris MLA, 16 October 2018

After extensive community consultation, Canberra’s updated public transport network was released today to give Canberrans more buses, more often, seven days a week.

Minister for Transport Meegan Fitzharris said a number of changes have been made to the new network, which will be complemented by a range of services to support commuters thanks to the community’s suggestions.

“The new network of buses and light rail will make it easier for Canberrans to get where they want to go, offering a genuine alternative to driving, seven days a week,” Minister Fitzharris said.

“This is all about making Canberra better connected and getting more people on public transport so we can secure Canberra’s status as one of the world’s most liveable cities as our population continues to grow.

“The ACT Government has already committed $43 million for the addition of 80 new buses to our network [¹]. In addition, we will be investing in new infrastructure and more customer service officers to make our public transport network even more convenient for Canberrans.”

“And to get more people using public transport, I’m excited to say we will be providing a month of free travel on the new network for MyWay card users.”

Minister Fitzharris thanked the community for getting involved in the consultation, which saw more than 13,000 pieces of feedback received.

“This was genuine consultation, and as a result we have made changes to a number of routes. I acknowledge the new network will involve changes for some users, but we need to strike a balance which makes public transport as attractive as possible to all people, including both new and existing passengers.”

Changes following consultation

Through the feedback, people told us they wanted changes to some of the proposed routes and we’ve made 37 changes across the 58 routes in the regular network and added an additional 78 school services following consultation on network.

“For example, we have extended a proposed Rapid service from Tuggeranong to Belconnen, instead of just the City to ensure people travelling from Tuggeranong to Belconnen don’t need to change buses,” said Minister Fitzharris.

“We’ll also add direct local connections to Woden from Weston Creek, provide better coverage in south-west Belconnen, and add new peak bus routes from the south of Tuggeranong.”

The community told us they supported a high frequency, seven-day network of turn up-and-go rapid buses – and under the updated network almost six out of 10 Canberrans will live in walking distance of a rapid bus stop.

There will be services at least every 15 minutes along 10 Rapid transport corridors from 7am to 7pm Monday to Friday, continuing into the evening with less frequency. Sunday and public holiday service times will also be extended to 10pm.

Simpler access to information was also a theme in the consultation, which is why we’ll have a new electronic journey planning system to help people plan their public transport trips.

Changes to school services following consultation

Parents and other bus users asked for more help and supervision at interchanges to make changing buses easier and feel safer. As a result, new Customer Service Officers will help school children and adults alike become familiar with using interchanges and improve signage.

In addition to improving the regular bus network, which school students are currently most likely to use, the updated network also includes 78 more dedicated school services than in the initial consultation to help students get to school.

“We’ve heard what parents, teachers and students have said and we will also recruit a specialist schools liaison to ensure buses continue to meet schools’ needs,” Minister Fitzharris said.

“Currently the overwhelming majority of students don’t use the bus at all to get to school, so we hope this combination of the improved regular network and school-only services will encourage more young people to start using the bus and continue to be bus users after they graduate.

“Parents, students and schools asked us for more comprehensive information about the new services to schools, so today we’ve published school-by-school information detailing services that will get kids to school before the bell and take them home again.”

Further improvements still to come

Following the consultation, the ACT Government has committed to provide free travel for one month on the new network, as well as deliver more customer service officers, more school crossing supervisors, improved infrastructure around schools and better information to help people navigate the new network.

“As part of the consultation the community asked us to improve infrastructure and customer service,” said Minister Fitzharris.

“We will invest in more customer service officers, and soon start installing new electronic ticket machines at interchanges. We will also improve footpaths around schools as part of the Active Streets for Schools program.

“The ACT Government has also committed to increasing and renewing the Transport Canberra bus fleet, with our new blue buses increasingly visible on our roads. The growth of the fleet will be possible through the recommissioning of the Woden Bus Depot, adding to the current Belconnen and Tuggeranong sites.

“With the network now settled, the team at Transport Canberra will finalise the bus timetable before the end of the year to give Canberrans a clear idea of how they’ll get around in 2019,” Minister Fitzharris said.

A full timetable will be published later in the year before the network starts in early 2019.

Canberrans will be encouraged to provide ongoing feedback to Transport Canberra through the Transport Canberra website to help continuously improve the timetable and network more broadly.


¹ 40 of these buses have been ordered for delivery in 2018.